Frequently Asked Questions
Everything you need to know about your gear and apparel orders.
How long does shipping take for tactical gear?
Most orders are processed within 24 hours. Domestic ground shipping typically takes 3-5 business days, while expedited options are available at checkout for mission-critical delivery.
What is your return policy on apparel?
We offer a 30-day return policy on all unworn, unwashed apparel with original tags attached. Please note that certain clearance items and personalized gear may be final sale.
Do you offer professional discounts for military or first responders?
Yes, we are proud to support those who serve. Verified military, law enforcement, and emergency medical professionals are eligible for exclusive discounts through our verification partner.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also log into your account dashboard to view real-time updates on your shipment.
Are your products covered by a warranty?
We stand behind the quality of our brands. Most products carry a manufacturer's warranty against defects. If you experience an issue, please contact our support team to initiate a claim.
Do you ship to APO/FPO addresses?
Absolutely. We ship to all APO, FPO, and DPO addresses via USPS to ensure our service members have access to the gear they need wherever they are stationed.